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Delivering consistently great customer service

Cancellation and No-Show Policy:

We understand that unforeseen circumstances may arise, leading to the need for appointment cancellations. To accommodate such situations, we request at least 24 hours notice for any cancellations. Please note that all cancellations must be made over the phone; cancellations via email or social media will not be considered valid.

Clients who fail to honor their appointments may incur the following charges:

  • 24 Hours Notice: Service(s) will be canceled without any charge.
  • Failure to Show: The full amount for the scheduled service(s) may be charged on their next appointment.
  • Cancellation with Less Than 24 Hours Notice: Service(s) may be subject to a charge of up to the full amount.

This policy ensures the availability of time slots for other clients and maintains a higher level of service availability for everyone.

If you arrive more than 10 minutes late for your appointment, we reserve the right to cancel or reschedule your appointment.


Refusal and Zero Tolerance:

We maintain a zero-tolerance policy against any form of abuse or aggression directed towards our staff. Should such behavior occur, we reserve the right to request the individual to leave the premises immediately. This includes the potential cancellation of appointments before, during, or after services are rendered.

Our studio upholds these boundaries to ensure the safety and well-being of our staff and all guests present. We take pride in fostering a safe and inclusive environment for everyone.

180 Degrees Hair Studio in Kelowna

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Clients love

Hear What Our Customers Have to Say!

Mrs C
Mrs C
Great experience from beginning to end. Annie talked thru ideas for my haircut and I love my new look.
Morgan Giesbrecht
Morgan Giesbrecht
I can not say enough good things about this salon! I have been going here for 9 years, I have never had a bad experience. I have gone here for a variety of services including having my prom hair done! All the stylist listen to all your concerns and take the best care of you. I would recommend this salon to everyone!
Yashalynn Jones
Yashalynn Jones
Got my hair cut and dyed here back in April. My hair was beautiful and is growing out beautifully! I had an amazing experiences! Will be going back! Would 100% recommend to anyone who wants a great hair experience!
Vicky Bhardwaj
Vicky Bhardwaj
Amazing service and I loved my hair after my cut and color!
Shelly Nolin
Shelly Nolin
My daughter loves her hair every time she gets it done here!
Ashley Cooper
Ashley Cooper
Always do a great job!
seth crockett
seth crockett
Amazing staff, great haircuts, and a overall very good experience.